At ImportExport.in, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website and interact with our services.

1. Information We Collect
We receive, collect, and store any information you enter on our website or provide to us in any other way. This may include:

• Personal information such as your name, address, email address, and contact details.

• Login details including your email address and password.

• Payment information such as credit card details for processing transactions.

• Information about your computer and connection, such as your Internet Protocol (IP) address, browser type, and purchase history.

• Session information, including page response times, length of visits to certain pages, page interaction details, and browsing methods.
  
   

When you conduct a transaction on our website, your personal information is collected to facilitate that transaction. Your data will be used strictly for the purposes outlined in this policy.


2. How We Use Your Information

We collect both personal and non-personal information for the following purposes:

• To provide and operate our services.

• To offer ongoing customer assistance and technical support.

• To communicate with you about your account, service updates, or promotional offers.

• To generate aggregated statistical data to improve our services.

• To comply with legal obligations and regulations.
  
   

3. Data Storage and Security

Our website is hosted on the Wix.com platform. Wix.com provides us with the online infrastructure to sell our services and products. Your data is stored securely on Wix.com’s servers, protected by firewalls and advanced security measures.

For payment processing, all direct payment gateways used by our site comply with the standards set by PCI-DSS (Payment Card Industry Data Security Standard), ensuring secure handling of your credit card information.


4. Communications

We may contact you via email, telephone, text message, or postal mail to notify you about your account, resolve disputes, collect fees, request feedback, or send company updates. These communications are necessary to enforce our agreements, national laws, or any contracts we have with you.
If you no longer wish to receive communications from us, you can request to opt-out by contacting us through our Contact Us page or mailing us at the address provided below.


5. Cookies and Tracking Technologies

Our website uses cookies to improve your experience, enhance security, and monitor site performance. Cookies help us identify registered members, measure site performance, and ensure our platform remains safe for all users.

Below are examples of essential cookies we use:
 

• XSRF-TOKEN: Fraud prevention and security.

• hs: Security cookie for session protection.

• svSession: Identification across sessions (6 months duration).

• SSR-caching: Performance optimization (24 hours duration).

• TS*: Security for attack detection.

• bSession: System performance measurement (24 hours duration).

• fedops.logger.sessionId: Error tracking for platform resilience (12 months duration).
   

Please note that our site may include third-party apps or integrations (e.g., Google Analytics, Facebook Ads) that place additional cookies on your site. These third-party cookies may have their own privacy and data handling policies.

6. Your Data Rights
You have the right to access, amend, or delete any personal information we hold about you. If you would like to exercise these rights, please contact us through our Contact Us page or write to us at:

ImportExport.in
House 441/42, Kakrola Housing Complex,
Dwarka Mor, New Delhi - 110059